NetSuite
Revolutionizing NetSuite Support with AI-Powered Precision
Revolutionizing NetSuite Support with AI-Powered Precision. Our AI-driven NetSuite support bot provides a highly personalized experience tailored to your unique needs. It's trained on NetSuite leading practices, making it the ultimate assistant for troubleshooting NetSuite-related issues and guiding you through standard processes.
Superior Accuracy- Enhanced Efficiency
- Automated Ticket Creation
- Personalized Assistance
This chatbot comes in real handy for basic NetSuite issues, and it's available anytime. SSG has also done a great job helping with more complex issues. I highly recommend their service for both simple and advanced NetSuite needs.
Jenna Collins / Controller at Evergreen
Pricing
Choose the plan that best fits your needs.
Basic
$0 /month
Limited to 5 messages per day
Personalized profiles & support- Advanced NetSuite support
- Ticket creation
Pro
$20 /month
- Personalized profiles & support
- Unlimited messages per day
- 2 hours of Advanced NetSuite support included*
- Ticket creation
*Advanced NetSuite support is optional for issues that need additional research, resources, or require system customization. Requires customer approval before billing. Standard rate is $150/hr.
Frequently asked questions
How can the chatbot help with my NetSuite issues?
The chatbot used LLMs (AI) and information on NetSuite leading practices to offer quick answers to common NetSuite questions, including process issues, transaction issues, feature setup, and system navigation, making it easier to troubleshoot basic problems.
How does the personalized solutions set up?
The series of relevant questions will be asked when you sign up for a PRO plan, to help inform both the AI (and our internal support team, if needed) about your unique system setup, company industry, and key NetSuite features you may use. This information is saved to provide customized answers and solutions specific to your NetSuite instance.
Can I get help with complex NetSuite issues?
Absolutely. While the chatbot handles common queries, if it doesn't provide a sufficient or acceptable solution, the issue will be escalated to Suite Solutions Group's team. Our support staff will then reach out to see if you'd like further assistance.
Can this support platform be integrated into other tools?
This is on the roadmap in the future- to have the AI support and ticketing system integrated with various platforms so you can access where it's most convenient for you!
Suite Solutions Group is a team of dedicated NetSuite professionals and a recognized NetSuite BPO partner, committed to helping businesses optimize their operations through tailored NetSuite solutions. With extensive experience across various industries, we specialize in implementing, customizing, and supporting NetSuite to meet the unique needs of our clients.
In addition to our core services, we provide full and fractional accounting services, ensuring that your financial operations are both efficient and scalable. Our goal is to empower your business with the tools and insights needed to drive efficiency, growth, and success with NetSuite.
Start your support today
Try NetSuite Support Chatbot for free. No credit card required.